Snacker Support

Support

Need help with Snacker, found a bug, or have a feature idea? Drop us an email — we read every message and usually reply within 1–3 business days.

Email us at

snackerapp@hypercodesolutions.io

We typically reply within 1–3 business days.

Frequently Asked Questions

Do I need an account to use Snacker?

No. Snacker doesn't require account creation or login. Your display name, profile picture, activity history, goals, and reminders are all stored locally on your device.

Will my data sync across devices?

No. Because all data is stored locally on your device, your streaks and progress won't transfer if you switch phones or install the app on a second device.

How do I delete my data?

All data is stored locally on your device, so simply uninstalling Snacker will permanently delete all data associated with the app.

Can I suggest a new exercise or feature?

Absolutely — we'd love to hear your ideas. Email your suggestions to snackerapp@hypercodesolutions.io and we'll consider them for future updates.

Should I consult a doctor before using the app?

Snacker is based on science-backed micro-workout research, but it is used at your own risk. Because everyone's health condition and abilities are different, we strongly recommend consulting a qualified healthcare professional before starting any new exercise routine — especially if you have existing medical conditions, are pregnant, or have been inactive for a while. See our Terms of Use for full details.

Is Snacker free to use?

Yes — Snacker is currently completely free. We may introduce optional paid premium features in future updates.

Reporting a Bug

To help us reproduce and fix issues quickly, please include as much of the following as possible in your email:

  • Device model

    e.g., iPhone 15 Pro, Pixel 8

  • OS version

    e.g., iOS 18.2, Android 14

  • App version

    Shown in the app's settings.

  • Steps to reproduceMost helpful

    List the exact actions that lead to the issue, in order. This is the single most useful piece of information for fixing a bug.

  • Expected vs. actual behavior

    What you expected to happen, and what actually happened instead.

  • Screenshots or a short screen recording

    If the issue is visual or hard to describe in words.

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