Support

Need help with Duskpen, found a bug, or have a feature idea? Drop us an email — we read every message and usually reply within 1–3 business days.

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We typically reply within 1–3 business days.

Reporting a Bug

To help us reproduce and fix issues quickly, please include as much of the following as possible in your email:

Device model
e.g., iPhone 15 Pro, Pixel 8
OS version
e.g., iOS 18.2, Android 14
App version
Shown in the app's settings.
Steps to reproduceMost helpful
List the exact actions that lead to the issue, in order. This is the single most useful piece of information for fixing a bug.
Expected vs. actual behavior
What you expected to happen, and what actually happened instead.
Screenshots or a short screen recording
If the issue is visual or hard to describe in words.

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